“Nimeona ni ghali sana…”
Your stomach drops. You panic. You’re tempted to say: “Ninaweza kupunguza.”
But wait.
What if “too high” doesn’t mean “no”? What if it’s just their way of asking: “Help me see the value.”
Why Clients Say “It’s Too High” (Even When It’s Fair)
- They don’t understand what’s included
- They’re comparing you to someone who undercharges
- They’re testing your confidence
- They genuinely can’t afford it (and that’s okay)
Your job isn’t to lower your price. It’s to **clarify your value**.
3 Responses That Keep Your Worth Intact
- “What part feels high to you?”
This opens a conversation. Maybe they think 1 hour = Ksh 200, but you’re offering strategy, not just time. - “Let me explain what you get.”
Break it down: “For Ksh 1,500, you get X, Y, and Z—which saves you Ksh 3,000 in the long run.” - “I understand. Would you like to start smaller?”
Offer a mini-version (e.g., 1 CV instead of 3), but **don’t discount your core rate**.
When to Walk Away (With Grace)
If they say: “Nataka kwa nusu ya bei yako,” that’s not a negotiation—it’s a mismatch.
Respond with: “Ninashukuru kwa nia yako. Sasa hivi, bei yangu ni Ksh X. Nitakaribisha kwa wakati mwingine.”
You lose a client—but you keep your standards.
Lowering your price doesn’t win respect. Standing firm—with kindness—does.
Your price is a promise. Don’t break it to please someone who wasn’t your client to begin with.
—
Sauti Yako, Pesa Yako.
Empowering Kenyans to take control of their financial future.